The user can use iherb support the version of the chat that is closer to him: English or other language (the only difference is the work schedule).
The English-language version of the chat for the US region (must be changed in the site settings) is available around the clock and operators will help resolve any issues at any time. But in the Russian-language version of the IHerb support service there is a specific mode of operation that is not entirely convenient for many buyers.
You can write an email through the online store website or using the mobile application in the “Support Service” tab (click on the direct link). Next, we go down to the block with a large button “24-hour help by email.” Click and fill out the feedback form, and you will receive a response within 24 hours to your email address.
